I have had nothing but excellent experiences with Penfield psych. I receive service from the Farmington office. We’ve been on telehealth for some time during the pandemic which has worked very well. I completely trust Donna Ridley Wilber and Jennifer Meeks. They are caring, compassionate, honest in helping me look at different perspectives. Many thanks
At Penfield Psychiatry our care team does all the work for you when it comes to insurance: phone calls, emails, paperwork and we promise that you will see a licensed therapist within a week, sometimes within few days.
Why choose us
Your Mental Health Is Our Priority
At Penfield Psychiatry in Rochester, New York state, we’re dedicated to offering personalized mental health services, aiming to provide new insights into emotional challenges faced by our clients. Our philosophy centers on a partnership-based counseling approach, where both therapist and client collaboratively set objectives and craft actionable strategies for enhancement of the client’s life. With Penfield, get support for stress management, anxiety, depression, mood instability, marital / relationships issues women’s issues. grief and loss, treatment–resistant depression.
Welcome to Penffield
Welcome to Penfield Psychiatry
Penfield Psychiatry is happy to announce the addition to our clinical team new psychiatric consultants Yokarla Veras, MD, MSc, Daniel Horn, MSN, PMHNP-BC, Matthew Hoderlein, PA-C & Elise Condor, PMHNP-BC. They will provide medical management and adjunct therapies. To learn more about our new providers, please visit our Meet the Staff page.
Penfield Psychiatry has launched Transcranial Magnetic Stimulation (TMS) & Spravato® Esketamine Therapy in Rochester, New York state, these are revolutionary treatment for Treatment-resistant depression (TRD) both are non-invasive, FDA-approved, fast acting & lasting treatments response.
As a result of providing telehealth services to most of our patients we are requesting current patients who pay by credit card to call the office so we can store your payment information in our secure vault. Thank you in advance for your cooperation.
Teletherapy
Now offering Teletherapy Visits
We are now offering teletherapy visits as well as phone visits due to the temporary closing of our offices. Below are the instructions for tele-therapy visits. The website or app is Doxy.me. The “room URL” is https://doxy.me/your provider’s identifier.
Your provider’s direct telepsych link can be found on our meet the staff page, next to your provider’s name. Schedule your video appts just as you would for an office visit, by calling the office, but let them know it will be for a televisit.
If any technical issues come up when we are scheduled to have a call, contact the support people at doxy.me (support@doxy.me) and call our office at 585-924-3070 or 585-388-6000 if needed. The most important thing is making sure you have a compatible browser (Safari, Firefox and Chrome). The rest is pretty user friendly. If you are a new patient give your insurance information so we can make sure you are covered for these visits.
Partners
We have covered with insurance companies
Get in-network and affordable care without the hassles. Our care team works directly with insurance companies to get coverage, file and process claims, and help with appeals when needed. We also offer affordable self-pay rates.
client reviews
What People Think About Us
Here is some of our previous patients reviews. This is the testimonial to our care and support service we offer here at Penfield Health.
I’ve been a patient of Penfield Psychiatry for years. Olana Solt honestly has changed and saved my life in so many ways. I couldn’t be more thankful for her. I also truly appreciate how responsive and wonderful the ladies in the front office are. They are understanding, kind, responsive, and very helpful. I appreciate that they answer my emails because I hate calling businesses and that small thing really means a lot to me.
Personalized Mental Health Support
Meet Penny – the Penfield Mental Health Assistant
Feeling stressed, anxious, or overwhelmed? You’re not alone. Penfield Psychiatry is proud to introduce Penny, your friendly AI companion for mental health support.
Penny is available 24/7 to:
- Provide confidential guidance on a range of common mental health concerns, including anxiety, depression, and stress management.
- Offer personalized resources and self-care tips tailored to your specific needs.
- Connect you with a Penfield mental health professional if you need further support.
Penny is a safe and supportive space to:
- Express your feelings without judgment.
- Ask questions about mental health in a confidential setting.
- Learn coping mechanisms for everyday challenges.
Take charge of your mental well-being. Start a chat with Penny today!
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FAQ
Here Are the Most Frequent Questions
We offer a range of mental health services, including personalized therapy, TMS, Esketamine Therapy, and digital health solutions designed to support various mental health conditions.
<em>TMS therapy uses magnetic fields to stimulate nerve cells in the brain to improve symptoms of mental health conditions like depression. It’s a non-invasive, FDA-approved treatment and is considered safe with minimal side effects.</em>
<em>Spravato® Esketamine Therapy is an FDA-approved treatment primarily for treatment-resistant depression. It involves administering a nasal spray in a controlled environment, under the supervision of healthcare professionals.</em>
Yes, we accept a variety of insurance plans. Our administrative team can help you understand your coverage and any out-of-pocket costs.
Partners
A New Perspective
We are a multidisciplinary group offering comprehensive psychiatry services for adults and children to include psychotherapy, medication consultation and prescribing, and Neuropsychological testing
Philosophy of Treatment:
“Life is messy”
We strongly believe that no one wishes to be unhappy or in emotional pain. However, we do not all possess the same tools or strategies for making changes in our lives. Recognizing that everyone is capable of drawing from their own strength and life experiences, A New Perspective offers a strength based and solution focused approach to assist clients to achieve their goals and overall well-being.
Our multidisciplinary team is available to treat a broad spectrum of mental health issues to include co-morbidities of addictions.
All prospective new patients with active therapists in the community who are looking for medication management will need to have their current therapist complete the New Patient Submission Form, and not the patient. They will be able to give us information in that form which can expedite decisions for scheduling with a med provider.
For new Neuropsychological Testing Patients:
All neuropsychological testing and evaluations are done in person at our Penfield office. Your reminder message may say all visits will be done by telehealth but this does not apply to testing. See telehealth directions below.
Rochester Psychiatry Offices
Penfield Psychiatry
481 Penbrooke Drive – Suite 6
Penfield, NY 14526
Fax: 585-388-6004
(585) 388-6000
info@penfieldpsych.com
Offering a different perspective, Penfield Psychiatry is located on the East side Rochester in Penfield, NY
View more info on our Penfield Psychiatry office location
We are now offering virtual telehealth therapy session to our clients in near by cities like Brighton, Irondequoit, Greece, Canandaigua, Newark, Batavia, Geneva, and also major cities like New York city, Hempstead town, Brookhaven, Islip, Oyster Bay, Buffalo, North Hempstead
Babylon town, Yonkers, Huntington, Ramapo & Syracuse in New York state.